Privacy Policy
Last updated: November 6, 2025
Introduction
London Live ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Account preferences and saved events
- Profile information you choose to provide
Usage Information
We automatically collect certain information about your device and how you interact with our services:
- Browser type and version
- Pages visited and time spent on pages
- Search queries and filters used
- Device information and IP address
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your experience and show relevant events
- Send you notifications about saved events
- Respond to your requests and provide customer support
- Analyze usage patterns and improve our platform
- Detect and prevent fraud or abuse
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who help us operate our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- With Your Consent: When you explicitly authorize us to share information
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Withdraw consent where we rely on consent to process your data
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@londonlive.ca